High Touch President/CEO Wayne Chambers announced in the General Session at the High Touch Users’ Conference May 5 – 7 in Wichita that the best of both system will be named Cynergi.
The meaning of the name Cynergi comes from the definition of the word synergy: The idea that the value and performance of two companies combined will be greater than the sum of the separate individual parts.
Please join High Touch and RSSS in welcoming the Cynergi point-of-sale system to our line of products and services.
In a face-paced work environment, quickly getting where you want is a must. With the best of breed application’s touch screen capability, users will get where they want to go with just the touch of a fingertip. And menus are just the beginning!
The new modernized system offers greater access to a variety of hardware brands and models. Clients will notice first, for example, the expanded options for laser printers. And the system’s more robust hardware interface will allow faster testing and turnaround for new hardware items as they come to market.
With advancements in technology, more companies are taking advantage of secure browser environments through the use of Virtual Private Networks (VPN). By utilizing the Internet through these security measures, users will be able to access the modernized system through a web browser. The learning curve for new employees will be much faster since web browsers are common and intuitive among most people.
Branding is a foundational piece of every businesses success. With the architecture of the best of breed application, users can customize the appearance of screens to reflect their company’s brand. Techniques such as changing colors and adding logos are simple modifications that can easily be made.
The 2010 High Touch Users’ Conference is scheduled May 5 – 7 in Wichita, Kansas. Make plans to attend this FREE event to learn about how the modernized system will benefit your business.
Take advantage of this day and a half event to schedule one-on-one meetings with High Touch representatives and get questions answered about the modernized system. The Conference will cover information about the modernized system features, “first look” prototype screens, hardware expectations, conversion and installation processes, and a general overview about timelines and progress to date.
If there were ever a High Touch Users’ Conference to attend – 2010 is it! And because we are so excited to share news about the modernized system with you, there is no registration fee! To learn more about the Conference, visit http://www.hightouchusersconference.com/.
Kick start your business today by registering.
Since High Touch’s first announcement of modernization – at our 2008 Users’ Conference – there has been a lot of discussion about what type of architecture would carry forward the point-of-sale application. The current architecture of PRO/Store is a distributed model. This simply means that the data and application resides at each store location. Those using the current application are familiar with nightly backups, the end-of-day process and nightly data transmissions to assure the home office receives the daily transactions of each store.
In the new centralized model, the data and application reside in a “central” location. The central location could be at a client’s home office or may even reside off-site at a co-location for additional protection from natural disasters. In either case, this model supports many opportunities for rent-to-own dealers that want to view data in real-time. Stores can view other stores within the organization to manage skip/stolen accounts, take customer payments in any store location, and home offices can in “real-time” see which stores are the top performers. The centralized model was chosen with our users’ best interest in mind. The features received from moving to a centralized model will result in labor savings, greater customization opportunities, and improved reporting capabilities.
Information stored in the modernized system helps businesses make educated business decisions, and users need reports to this information to be easy to obtain, save, print or send. The modernized system’s improved reporting capabilities offer users PDF and text-based reporting, recurring report spoolers and on-demand generation, and web-based access for anywhere anytime report viewing.
Customer convenience and satisfaction is top of mind for every business. With the modernized system’s centralized database, any client store can now easily accept customer payments for agreements at other client stores. Cash deposit reconciliation between payment store and agreement store are no longer required, and payments are made where convenient to the customer.
